Privacy and cookie statement

We always have the customer's best interests at heart, and that includes the effective protection of personal data. We will therefore not share your data with third parties for commercial purposes, and only collect that data required to offer you an effective service. You retain control of your data at all times.

What information do we need about you and why?

Your name, address and postcode because we want to deliver your orders to the right address as quickly as possible.

Your e-mail address because we also want to keep you informed of your order by mail. We also want to mail you inspiration, news and special offers, and possibly sometimes ask your opinion of us and our products, but only if you want to and you give your permission. Do you not want to (any more)? You can unsubscribe at any time by mailing us at info@havo.com or by writing to us at Havo BV, Lokhorstweg 6, 3851 SE, Ermelo. Every form of digital communication also includes a link at the bottom, to unsubscribe.
Payment information for simple and secure payment of your order.

When you visit our website or like us on social media, we want to be able to send you appropriate inspiration, information or special offers via e-mail or online advertisements, based on your interests. We gather this data via cookies. Cookies allow us to identify which website pages are visited most often, allowing us to take action to improve our website. We also use this information for remarketing and advertising purposes.

If you want to make optimum use of our website, it's important to accept our cookies. You do so by closing the cookie notification which appears on our website, or simply by continuing to surf the website. Would you like to disable cookies? You can do so by clicking the link of the browser you’re using, and following the instructions.

We use Facebook and Google Analytics in order to discover how you found us and how you use our website. This data allows us to continue to improve our website and for personalized advertising purposes.

We do not store your personal data any longer than is necessary. We will never store your data longer than two years, and will delete it after this period.

Transfer and security of data

Your personal data, such as financial data transferred or received on our website is always encrypted and sent via a secure server. You can always monitor this by checking whether the website url starts with 'https://' and whether a padlock appears in the address bar.

You retain control of your data at all times. If you would like to view, change or remove your data from our system, you can do so by mailing us at info@havo.com or by writing to us at Havo BV, Lokhorstweg 6, 3851 SE, Ermelo. Your request will be processed within 4 weeks.

Are you dissatisfied with our handling of your data? Please let us know at the above (e-mail) address. If we cannot help you satisfactorily, you have the option of initiating legal proceedings or reporting the situation to the Personal Data Protection Commission.

This Privacy and Cookie statement was last changed on 1 May 2018.